• Please find below instructions and a video tutorial which demonstrates how to use the new QWare Tech Support Request System. This system now replaces the procedures of emailing techsupport@vvsschools.org to submit tech support requests.

    Tutorial Video:

    https://drive.google.com/file/d/1szpNb-XtygPDpR65Z_HHeF9d8U26d4ZX/view?usp=sharing

    Step 1 – Log in to Classlink with your VVS username (no email) and password.

    quick link  

     

    Step 2 – Click the QWare icon and follow the steps outlined in the video above. Ensure to toggle to “Technology.”

    Other information

    • Although “Maintenance” is currently an option shown within the QWare system, we will not be utilizing this program for maintenance requests at this point in time.
    • You will receive automated emails when you submit tech requests and the status of the request has been updated.
    • Techs may leave comments within the tech request in QWare with additional information and updates.


    Please reach out to techsupport@vvsschools.org with any questions.